Terms of Service

1. The service

SimplySync Cloud is a managed relay that moves end-to-end encrypted SimplySync data between your devices. Delivery consists of a personal relay URL after confirmed checkout. The Creem receipt also contains a license key that can recover the relay page.

The relay stores encrypted payloads and the metadata needed to deliver them. It does not receive the recovery phrase or encryption keys needed to read your balances, merchants, notes, or other finance content.

The current plan supports up to five synced identities, with up to 1.0 GB of encrypted storage for each identity. The service is for personal SimplySync use and is not a general-purpose backup, file-hosting, or public-sharing service.

2. Subscription and billing

• The price is US$2 per month.
• The first charge is due when you subscribe. There is no free trial.
• The subscription renews monthly until canceled.
• The checkout total shown by Creem is the amount charged, including any applicable indirect tax Creem calculates.

Creem is the merchant of record and contractual reseller for this purchase. Creem collects payment, handles applicable indirect taxes, and issues the receipt or invoice. Its processing is also governed by the Creem Buyer Terms and Creem Privacy Policy.

3. Cancellation, payment problems, and refunds

You can cancel through Manage billing on your personal relay page or through Creem My Orders. The billing portal shows when cancellation takes effect and stops the next renewal. Canceling does not by itself delete your encrypted relay data.

When a paid period ends, or if a payment becomes past due, disputed, or refunded, new writes can be paused. Existing encrypted data remains available for your devices to read under the current service design, but the relay is not a permanent-backup guarantee.

To request a refund, email support@simplyfinance.app with the Creem order reference and the reason for the request. We review requests based on the circumstances and applicable consumer law; Creem processes any approved refund. Nothing in these terms limits a right that applicable law does not allow us to limit.

4. Your responsibilities

Your relay URL, recovery phrase, and Creem license key are sensitive credentials. Keep them private, do not send them to support, and secure the devices on which they are stored. Anyone who obtains the relay URL or license key may be able to reach the associated relay or recovery page.

You are responsible for keeping an independent copy of important data and for using the service lawfully. You must not probe or disrupt the service, bypass quotas or access controls, upload unlawful material, resell access, or use the relay to harm other people or systems.

We may limit or suspend access when reasonably necessary to address abuse, security risk, nonpayment, legal requirements, or service integrity.

5. Availability, changes, and responsibility

We work to keep SimplySync Cloud available, but do not promise uninterrupted or error-free operation. Maintenance, provider outages, security events, or changes to SimplySync may affect the service. Features, limits, or pricing may change prospectively; material changes will be reflected on this page before they apply to a new billing period where reasonably possible.

To the extent permitted by law, the service is provided as available and without implied warranties beyond rights that cannot be excluded. We are not responsible for indirect or business losses arising from personal use of the service. Nothing here excludes liability that applicable law says cannot be excluded.

6. Contact and policy changes

Questions, billing issues, and legal notices can be sent to support@simplyfinance.app. We aim to respond to customer support requests within three business days.

If these terms change, the revised date will appear at the top. Continued use after a revised version takes effect means you accept the updated terms, subject to any notice or consent that applicable law requires.